We measure our success by your satisfaction.
For us, customer satisfaction is way more than a goal. It’s something we continually quantify in an effort to deliver the absolute highest level of service. Customers large and small expect this from WestRock, and we deliver. Every customer benefits from a single point of contact. And because we operate our own recycling facilities and paper mills, we are uniquely qualified to manage your recycling programs.
Our broad geographic reach enables us to provide innovative recycling solutions for your business by:
- Reducing administrative costs by consolidating your reports and invoices into a single document
- Providing customized equipment for your facility to improve the recycling process
- Strategic Approach to customer management – Evaluation; Custom Solutions; Contracting of Services
- Dedicated account managers offering a single point of contact
- Consolidated rebates
- National Accounts Lease/Rental/Purchase equipment program
- Recycling programs for permanent and temporary services
- Reporting metrics on financial and environmental program impact
- Extensive industry experience team and certified LEED specialists