Superior quality for superior brands.
We understand the increasingly important role packaging plays in helping brands connect with consumers.
For more than 60 years, WestRock has partnered with tobacco industry leaders. Our rich history of innovation, global footprint, product reliability and extensive supply network continue to differentiate us in the marketplace and make us the preferred supplier for the world's best-known premium brands.
We are uniquely equipped to provide your customers with an elevated brand experience, from the quality of materials used to the look and feel of your product in their hand.
The right material.
At WestRock, we manufacture solid bleached sulfate (SBS) paperboard renowned for its quality and printability. And our Promina® family of paperboard—created specifically for tobacco applications—takes SBS engineering to the next level. With Promina you improve your bottom line and make a brand statement with a pack that keeps its shape, opening after opening.
Quality and consistency.
Looking for assured lowest total costs and peace of mind?
Our Promina paperboard is engineered for optimal runnability—resulting in greater productivity, less downtime and reduced waste. Innovations like improved curl resistance add to these operational efficiencies and help maintain package integrity over time. A champion performer, Promina is the preferred paperboard to run on the simplest and most advanced cigarette pack machinery.
Promina's unique fiber composition, smooth surface and structural advantages provide superior design flexibility, from hot stamping to embossing and varnishing. And Promina delivers exceptional visual quality, making it the perfect partner for demanding printing and finishing techniques.
Promina is the perfect canvas to boost brand visibility.
Service & Support
- Sales and Customer Service
- Supply Chain
- Technical Sales Service
Sales and Customer Service
Critical in an ever-changing marketplace, we have responsive regional sales and customer service teams to meet your needs around the globe.
These teams are in place to provide product, commercial and technical support; listen and respond to your requests and concerns; and ensure satisfaction with our products and services.
As the largest tobacco paperboard exporter in North America, we have the resources to support you everywhere you do business.
We leverage our global scale through a network of proven logistics partners to ensure our products deliver on time and in the most cost-effective way for our customers. Our centralized supply chain center is complemented by local experts who monitor shipments from start to finish.
Technical Sales Service
Our global technical sales service team has decades of experience in converting and cigarette packing. Technical representatives dedicated to the tobacco business are based in North America, Europe and Asia so they can quickly identify and resolve any issues that may arise.
More importantly, the team proactively offers technical expertise to help you optimize productivity and product performance. Not only do they troubleshoot and problem-solve issues, they can deliver paperboard seminars to educate you on paperboard technology and best practices in tobacco packaging.
When it comes to understanding how consumers interact with tobacco packaging, WestRock leads the way. We uncover consumer behaviors through quantitative and ethnographic research and identify opportunities to improve the tobacco user experience.
The result? Breakthrough paperboard innovation and tobacco substrates that differentiate us—and you—in the market.