Coupa Electronic Supplier Connectivity
Learn more about our plan to move to an electronic procure-to-pay process utilizing Coupa.
Select the geographical region to which you are supplying from the list below to view WestRock’s general terms and conditions for purchase contracts and purchase orders.
The English language version of these terms control. The other language versions are available for your convenience.
We want our customers to know that they can use WestRock products and services with confidence. We employ rigorous policies and procedures to ensure that we meet or exceed all relevant external standards for quality and safety, and meet our own standards for integrity and excellence.
Our economic responsibilities begin with our commitment to rewarding shareholders and employees while delivering value for our customers. We seek to create opportunity and improved quality of life in every country and community where we do business.
Our human rights principles recognize and respect the rights of our employees, including the choice of union affiliation. In fact, our open and constructive relationship with union leadership allows us to work to find solutions to issues of mutual interest.
WestRock requires all of its suppliers to comply with the applicable laws, legal requirements and regulations of the countries where they do business, without the use of forced labor or child labor. WestRock has established a comprehensive set of standards for suppliers called the WestRock Principles of Conduct. The Principles are our global sourcing guidelines, and the foundation of our supplier approval process, which includes review and verification of the relevant information we ask from our suppliers.
Supplier compliance is so important to us that we regularly monitor our supplier base. If you would like more information about our supplier compliance process or would like to report possible supplier violations, please contact us using this form.
WestRock knows that having a broad field of qualified suppliers with a wide range of backgrounds, viewpoints and ideas helps give us an edge and ultimately helps our customers win. We believe diversity adds value to our operations and manufacturing efforts, ensuring we provide the highest quality products to our customers. We actively seek certified diverse business partners who share our core values and commitment to helping our customers win. If your business is minority-owned, women-owned, LGBT-owned, disabled-owned, veteran-owned or a small business and you are interested in WestRock’s Supplier Diversity initiative, we want to hear from you.
The diversity in our supplier base is as diverse as our business. We welcome vendors and businesses to provide more information about your products and services for consideration in our sourcing and procurement process.
WestRock recovered more than 8 million tons of paper in 2015, making us one of the largest recyclers in North America. Learn more about our brokerage and recycling services.
We depend on wood suppliers, private and public landowners and contracted businesses for sustainable wood fiber resources. Learn more about our virgin wood fiber procurement program.
We use a broad range of raw materials and chemicals in our global manufacturing environments. To be considered a potential supplier, please complete our supplier registration form.
We rely on external partners to provide technology, expertise and management services on an as needed basis. Complete our vendor registration form to be considered as a potential vendor.
We contract with a diverse range of carriers to manage inbound and outbound shipments. To tell us more about your business and capabilities, complete our transportation vendor form.