A piece of shipping equipment lifting several pieces of paperboard rolls.

We pursue relationships. 

Our suppliers are represented throughout the diverse ecosystem of our global business and the products we deliver to our customers.

Having a stable and sound supply base is vital to our continued success, which is why we expect our suppliers to adhere to the highest standards of business conduct, labor rights, quality and service.

Responsible Sourcing

Rigorous responsibility.

We want our customers to know that they can use WestRock products and services with confidence. We employ rigorous policies and procedures to ensure that we meet or exceed all relevant external standards for quality and safety, and meet our own standards for integrity and excellence.

Our economic responsibilities begin with our commitment to rewarding shareholders and employees while delivering value for our customers. We seek to create opportunity and improved quality of life in every country and community where we do business.

Our human rights principles recognize and respect the rights of our employees, including the choice of union affiliation. In fact, our open and constructive relationship with union leadership allows us to work to find solutions to issues of mutual interest.

WestRock requires all of its suppliers to comply with the applicable laws, legal requirements and regulations of the countries where they do business, without the use of forced labor or child labor. WestRock has established a comprehensive set of standards for suppliers called the WestRock Principles of Conduct. The Principles are our global sourcing guidelines, and the foundation of our supplier approval process, which includes review and verification of the relevant information we ask from our suppliers.

Download WestRock Principles of Conduct

Supplier Compliance 

Supplier compliance is so important to us that we regularly monitor our supplier base. If you would like more information about our supplier compliance process or would like to report possible supplier violations, please contact us using this form.

Report Supplier Compliance Issues

Terms & Conditions of Purchase

Select from the list below to view WestRock’s general terms and conditions for purchase contracts and purchase orders.

W9 Form Request

We are happy to accommodate requests for W9 forms, but need to know a little about your business so we can provide you with the right information.

Request W9 form